Does retaining employees sometimes feel like a never-ending task? I think you'll agree when I say that retaining top talent is a crucial, but difficult component of organizational success. After all, the cost to hire a new employee is immense. It costs thousands of dollars. Not to mention it costs you and your team countless hours of extra work.
But, what if there was a simple solution to reduce employee turnover and all the headaches that go with it?
It turns out there is.
It all boils down to trust. The notion of trust is nothing new. In fact, business consultant Stephen M.R. Covey even boldly titled his 2006 book: "Trust: The One Thing That Changes Everything." Trust is as relevant today as it was then. It is still a major factor in employee retention and well-being. Unfortunately, the message most often communicated by the actions of organizational leaders is not "we care," but rather "you are expendable."
In this 2018 study, 53% of employees identified trust as the primary deciding factor in whether to stay or leave, with 25% of people admitting to leaving their jobs as a result of feeling a lack of trust.
But trust is also a bit abstract, I mean how can a manager or team easily and tangibly build trust?
One easy, but often overlooked, way to build trust is to show up when your employees or co-workers need you the most.
Instead of leaving a card and/or flowers on the person's desk like every other organization does, you have an opportunity to really step up here and show reliability, integrity, and genuine empathy when an he or she is going through a difficult situation.
But how, you say? After all, when someone is going through an unexpected illness or injury, the loss of a loved one, a divorce, or any other hardship, it feels a bit awkward. After all, what should you say or not say? If you're like most managers, you are often unsure of how to remain professional, yet show that you do care.
An innovative wellbeing company located in San Jose, CA has come up with a solution. The Cheerbox. The Cheerbox is a curated care package that includes practical tools for wellbeing and healing based on the science of Positive Psychology.
Cheerboxes go much further in fostering trust and wellbeing within the workforce than does the standard flower bouquet or candy assortment. This is demonstrated by the fact that Cheerboxes have been shown to increase employee engagement by 33%.*
By going to Cheerbox.com you can choose the appropriate type of care package for your employee. The ordering process only takes a matter of minutes.
But, what if there was a simple solution to reduce employee turnover and all the headaches that go with it?
It turns out there is.
It all boils down to trust. The notion of trust is nothing new. In fact, business consultant Stephen M.R. Covey even boldly titled his 2006 book: "Trust: The One Thing That Changes Everything." Trust is as relevant today as it was then. It is still a major factor in employee retention and well-being. Unfortunately, the message most often communicated by the actions of organizational leaders is not "we care," but rather "you are expendable."
In this 2018 study, 53% of employees identified trust as the primary deciding factor in whether to stay or leave, with 25% of people admitting to leaving their jobs as a result of feeling a lack of trust.
But trust is also a bit abstract, I mean how can a manager or team easily and tangibly build trust?
One easy, but often overlooked, way to build trust is to show up when your employees or co-workers need you the most.
Instead of leaving a card and/or flowers on the person's desk like every other organization does, you have an opportunity to really step up here and show reliability, integrity, and genuine empathy when an he or she is going through a difficult situation.
But how, you say? After all, when someone is going through an unexpected illness or injury, the loss of a loved one, a divorce, or any other hardship, it feels a bit awkward. After all, what should you say or not say? If you're like most managers, you are often unsure of how to remain professional, yet show that you do care.
An innovative wellbeing company located in San Jose, CA has come up with a solution. The Cheerbox. The Cheerbox is a curated care package that includes practical tools for wellbeing and healing based on the science of Positive Psychology.
Cheerboxes go much further in fostering trust and wellbeing within the workforce than does the standard flower bouquet or candy assortment. This is demonstrated by the fact that Cheerboxes have been shown to increase employee engagement by 33%.*
By going to Cheerbox.com you can choose the appropriate type of care package for your employee. The ordering process only takes a matter of minutes.
You can even choose to send a personalized note from your entire work team (with the remote signature option) or have the Cheerbox Staff compose a well-crafted handwritten note. Then, the Cheerbox curators will handpick a set of unique gifts that will encourage and support the employee during this difficult time.
Imagine how cared for your employee or team member will feel when instead of receiving a generic sympathy card, they receive a personalized and practical gift package. Something that truly makes them feel valued.
It is something no team member will soon forget.
They will remember your kindness and how their company went above and beyond for them during a particularly hard time in their lives.
It is something no team member will soon forget.
They will remember your kindness and how their company went above and beyond for them during a particularly hard time in their lives.
So there you have it.
Empathy creates trust. This trust in turn naturally decreases employee turnover.
Empathy creates trust. This trust in turn naturally decreases employee turnover.
About the writer:
Tamar Lucien is cofounder of Cheerbox, a Y-Combinator backed company based in San Jose, CA. Tamar has over 6 years experience in HR/Staffing and has managed an employee population of over 200 employees. She understands first hand the challenges of Office Managers or HR Directors to address significant life changes of all employees. When she is not being the Chief of Cheerfulness at Cheerbox she enjoys spending time hiking, cooking and learning how to surf.
Tamar Lucien is cofounder of Cheerbox, a Y-Combinator backed company based in San Jose, CA. Tamar has over 6 years experience in HR/Staffing and has managed an employee population of over 200 employees. She understands first hand the challenges of Office Managers or HR Directors to address significant life changes of all employees. When she is not being the Chief of Cheerfulness at Cheerbox she enjoys spending time hiking, cooking and learning how to surf.
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